Hermès / HERMES Kelly #36.5 Black/Silver Metal Fittings Calf Ladies Shoes [Unworn] [other]

For the condition of the product, we conduct authenticity and inspection based on our own standards, and set a "product rank" as an index.

The categories are as follows, so please use them when selecting products.

* Unlike door-to-door sales and catch sales, online shopping is not regulated by the Act on Specified Commercial Transactions (Specified Commercial Transactions Act), so cooling-off does not apply.

Items cannot be returned or exchanged for any reason other than the following.

• ・ When a different product from your order arrives
• ・If there is a problem with the product when it arrives
  
  

We take all possible measures to manage the product, but if you have any of the above problems, please contact us by phone or inquiry within 2 days including the arrival date.

*Please note that we may not be able to respond if more than 2 days including the arrival date have passed by the time we contact you.

Shipping costs for returns will be borne by our store. Sorry to trouble you, but please send it to our shop within one week by cash on delivery. Refunds will be processed once the returned product has been inspected and received. For details, please check the return policy.